Cookie Policy

Proqio Solutions, S.L. (hereinafter, "Proqio") hereby informs, through this Cookies Policy, about the use of data storage and recovery devices on Users' terminal equipment.

What are cookies?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can be used for a variety of purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or personalizing the way in which content is displayed. The specific uses we make of these technologies are described under this section.

The information collected by cookies is anonymous and does not contain any sensitive information, as they do not collect data that can personally identify the User. In any case, the User may access their browser settings to modify and/or block the installation of cookies sent from the Website, without this preventing access to the contents as described in this Cookies Policy.

What does Proqio use cookies for and what type of cookies does Proqio use?

This Website uses cookies or other information storage and retrieval devices to track Users' interactions with the services offered on the Website.

Cookies make it possible to recognize a User's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the User's next visit and to make the Website more useful.

Proqio uses cookies to:

a.     Allow the User’s navigation on the Website.

b.     Optimize the User's browsing experience by means of session tracking.

c.     Collect information to optimize navigation and improve the Website.

d.     Perform the statistical analysis of the use made by users.

e.     Show you advertising related to your browsing profile.


The Website uses the following types of cookies:

  1. Mandatory or technical: These are strictly necessary to provide a service or content requested by the user. These are responsible for technical aspects such as identifying records and managing tool preferences in the use, interaction, and location of access to content.

  2. We do not use any mandatory cookies.

  3. Preferences or personalization: These allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of another user, such as, for example, the language or the configuration of the page depending on the browser used.

  4. We do not use any functional cookies

  5. Statistics/analytics: These are those that, processed by us or by third parties, allow the quantification of the number of users and thus perform the statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the range of products or services we offer.

  6. The analytical cookies used on the Website are listed below:

    • Google Analytics:

      • Purpose: Analyze data from the website  

    • Hotjar:

      • Purpose: Record users behavior to see where can we improve  

  7. Advertising: These are those which, processed by us or by third parties, allow us to analyze your browsing habits on the Internet so that we can show you advertising related to your browsing profile.

  8. We do not use any advertising cookies

  9. We do not use any third-party cookies

How to disable cookies?

  1. Cookies that are not essential for browsing this website can be disabled by adjusting the settings in the “Set Cookies Here” section.

  2. These settings can be accessed in the footer of the website. Additionally, most web browsers provide options to manage and disable cookies, giving you greater control over your privacy preferences.

  3. You can find these settings in the "Options" or "Preferences" menu of your browser.

  4. Below are links and instructions for disabling cookies in various browsers:

    1. Internet Explorer

      1. Open the tools menu and select "Internet Options."

      2. Click on the Privacy tab.

      3. To delete cookies, select "Delete browsing history," then go to the "Cookies and site permissions" section, click on "View cookies and site data," and choose "Delete all.

  5. The "Cookies and site permissions" tab also allows you to adjust your privacy preferences

    1. Mozilla Firefox

      1. Click on the Settings menu in the top-right corner of the Firefox window.

      2. Select Privacy & Security.

      3. Choose the "Custom" option to select which cookies to block and adjust other privacy settings.

    2. Google Chrome

      1. Click the menu icon in the top-right corner of the toolbar.

      2. Select "Settings."

      3. In the "Privacy and Security" section, click "Cookies and other site data". You can then adjust cookie settings and other privacy options.

    3. Safari

      1. In the Safari app on your Mac, go to the "Preferences" option.

      2. Open the Privacy tab.

      3. Choose your preferred setting under the "Block cookies" section.

      4. Please note: Disabling cookies may affect certain features and the full functionality of the website.

  6. If you do not wish to be tracked by cookies, Google has developed a plug-in to install in your browser which you can access at the following link: http://goo.gl/up4ND.

  7. Please note that if you accept third-party cookies, you should delete them from your browser options or from the system offered by the third-party system offered by the third party itself

Cookies on mobile devices

  1. The Proqio Website also uses cookies or other storage devices on mobile devices.

  2. Non-essential cookies for browsing the website can be disabled in the "Configure Cookies here" section.

  3. These settings are located in the footer of the Website. Additionally, mobile browsers allow you to adjust privacy settings to disable or delete cookies, just like on desktop browsers.

  4. To change your privacy settings, please follow the instructions provided by your mobile browser’s developer.

  5. Below are links to guide you in modifying the privacy settings on your mobile device:

Acceptance of cookies

  1. This Website does not install cookies on Users' devices until they have accepted the installation of cookies.

  2. Please note that if you do not accept the installation of certain cookies, or if you disable some of them in the configuration panel, some services on our Website may not be available. As a result, you may not be able to fully enjoy all the features our Website offers.

  3. For more information about the processing of personal data unrelated to the use of cookies, please refer to our Privacy Policy.